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Q) I live in Australia, do I require an ABN to run this Business?
A)
If you are a resident of Australia, you are required to have an "ABN" to operate
any business. This is a simple process and the information needed to apply
online is available via our Support Centre Knowledgebase. Applying for an ABN is
free.
If you are outside Australia, then you do not need an ABN however you should seek your own independent advice for
your local requirements.
Q) If I want a .com.au type
domain name is there an additional fee?
A) Yes, you can either register your own domain name yourself or we will do a private Buy Now listing for you on eBay once you advise us of the name - cost (.com type)
AUD$79.00. When you purchase your domain via us the package will be completed faster and we are able to provide support for any domain name issues via our Support Centre 24/7.
Q) What is the minimum work that needs
to be done on a daily/regular basis?
A) This is preferably done daily or several times per week
1) Check you email for
orders
2) Check your payment
processor for payment
3) Send the order details
to the wholesaler for delivery
4) If you have chosen the
Passive Income Option check you bank for overnight deposits
Q) What needs to be done on a
periodic basis?
The main requirements are as
follows however this depends on how much time you want to spend on growing the
business and your marketing, you may send out newsletters to clients, organise
specials, update the eShop with new items/pricing, you decide what you want
to do.
Q) How does the Business take orders?
A) The following is an overview of the process: (we are assuming that the site is setup with your financial information i.e. your bank details and/or your Bank's merchant account or a 3rd Party processor for credit cards)
1) Your client makes a purchase and pays by whatever method you have determined e.g.
a) direct deposit
b) credit card
c) cheque, money order
2) The order is emailed to your email address
3) You receive acknowledgement of the transfer of funds (the client has paid you)
4) You then place your order via the Wholesale
link and pay accordingly.
5) The order is processed with the goods delivered to the client by Courier (assuming the client is in Australia) or to you. (It is your choice)
Q) How do I buy the items I sell?
A) These can be purchased
direct from the Wholesaler or any other Wholesalers you wish to add. We encourage you to add items to your eShop as that increases possible profits and cross-selling. Remember, you are free to buy items from any other wholesalers.
Q) Is there a minimum order value?
A) NO! we do not have a minimum order. We believe that your cash flow is critical to the operation of your business so why be forced to buy $150 worth of stock when you may only need to spend $20. (Example - over a period of time you receive 50 orders. With a forced minimum you are compelled to
risk your precious cash flow, 50 orders x $150 = $7500. The cost of the actual goods you have sold is only $1000. You have $6500 worth of stock that you have paid for that you may
NEVER, EVER sell).
Q) How are the orders delivered?
A) Once the order has been received and payment made the goods are normally shipped Australia wide by Australia Post. International items are shipped using international carriers.
Q) How long does it take to be delivered?
A) In stock items are usually shipped within a few business days Australia wide.
Q) Can I deal with other suppliers?
A) You can deal with any supplier you like.
Q) How do I manage my site?
A)
When you purchase your hosting via us, your hosting package comes with your own personal Hosting Control Panel (cPanel). This is used to setup your email accounts and
any other add-on programs - you also have access to a online Manual and 24/7 Support Centre.
Your eShop comes with it's own Administration Panel where you control all aspects of your eShop. This is simple to configure and once you have completed the final setup with personal details like your Payment details etc. etc, your
eShop is ready to go.
Q) How many more product lines can you add?
A) The eShop supports unlimited items and you can add, modify or delete as many as you wish.
Q) Do I need to be a web designer to change my site?
A) As mentioned above the two areas of site control are the Hosting Control Panel and the eShop Administration Panel, these can be used for site modifications. We even provide an online MSWord type program for modifying files.
Q) What if I decide to sell/transfer the business.
A) You may sell/transfer the business anytime you
like - conditions apply.
Q) What are the ongoing fixed costs associated with this auction?
A) The only ongoing direct fixed costs are the renewal of your domain
name, web hosting package and license.
Q) What is the best way for clients to pay for their purchase?
A) There are several methods available. They may pay by direct deposit to your bank account (usually best), pay by credit card using a 3rd party like PayPal or PayMate, if you are already a merchant then pay using your merchant account, pay by cheque or money order. All these are ready to be initiated in your administration area.
Q) How long will it take before I have control of the package?
A) We will register the domain name in your name and provide all the details as soon as the site is developed.
Q) Why is the Auction listed as private?
A) It is listed as a Private Auction to protect the identity of bidders. All information provided to us held in the Strictest Confidence in accordance with Federal Privacy Laws and as per our site's Privacy Policy.
Q) What if I have more questions?
A) Please ask questions by using the ASK SELLER A QUESTION section at the top of this page right hand side.
Q) Can the demo site take orders now?
A) No, in accordance with policy the order system is disabled
on our demo site.
Q) What will the site look like?
A) Our
demo eShop is available via: Demo
eShop
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